Top Questions


  • Where can I find my hand history files?

    All major poker rooms enable you to save your games in hand history files that can then be imported into PokerGoodBeat. However, usually this option to record your hands in files needs to be activated in your poker room software (this is also where you can find the folder where those files are stored).

    If you didn’t activate this option in the past or have lost your hand history files, you can ask your poker room to send your past hand history files by email (contact support@pokerstars.net for PokerStars and support@fulltiltpoker.com for FullTilt).

  • Is PokerGoodBeat a poker tracker software?

    No, PokerGoodBeat offers very different features than poker trackers such as PokerTracker or Hold’em Manager as it aims at providing you detailed statistics and analyses on your own game, to answer questions such as:

    • How much luck you had
    • What your biggest bad beats are
    • Where you need to improve your skills
    • Share your hands online in a replayer
    • ...

    Actually, most of our users use PokerGoodBeat jointly with a poker tracker software.

  • Is PokerGoodBeat legal and allowed by online poker rooms?

    Yes, as PokerGoodBeat relies on the hand history files generated by the poker room’s software (as do other allowed poker tools such as Poker Tracker and Hold’em Manager), it is fully compliant with online poker room’s policies.

  • With which poker rooms is PokerGoodBeat compatible?

    PokerGoodBeat is compatible with cash and tournament hold’em games from most online rooms (covering more than 95% of all online poker traffic):

    • PokerStars
    • Party Poker
    • Full Tilt
    • Winamax
    • iPoker network rooms: Titan poker, Poker770, Betfair, Bet365, Everest Poker, etc.
  • One of PokerGoodBeat's major innovations is the Expected Win value: how is it calculated?

    The objective of the Expected Win is to estimate how much the hero should have won in a particular hand in the long run. It aims thus at quantifying the financial impact of hero's good or bad luck with setups, unknown cards, opponents hands' ranges, etc.

    To do this, the perfect approach would be to simulate all possible outcomes of a hand (all possible opponents actions, all possible cards to be shown, etc.): obviously this is impossible from a computing standpoint (with trigintillions possible outcomes) and it would also require an unrealistic perfect knowledge of players' probabilities of actions in each situation.

    PokerGoodBeat introduces thus an alternative approach that provides an estimate of the Expected Win value based on analogy. For each of hero's actions an empirical return-on-investment (ROI) is estimated based on thousands of very similar situations extracted from a database with hundreds of millions of hands and this ROI is then applied to the hand in question.

    To find these "very similar" situations in the database, the first step is to define the current situation faced by the hero when he does his action, which is done through a large number of criteria such as:

    • Effective Hand Strength: this is the most important and complex criteria as it provides an estimate of the hero's current strength in the hand (compared to the opponents). It makes use of complex algorithms and an opponent modelling (that estimates opponent's hand cards' ranges based on the actions in the hand). For more information, read here.
    • Action: what is the hero's action (check, call, bet, raise, ...) and its amount
    • Game type: is it Cash, MTT, ...
    • Round: are we at Preflop, Flop, Turn, River
    • Level: what is the current level (3-bet, 4-bet, 5-bet,...)
    • Big blind: for cash games, what is the big blind size
    • Limit: are we in No Limit / Pot Limit / Limit game
    • Number of players: number of players at the start of the hand
    • Number of players left: number of players still in the hand
    • Number of players behind: number of players sitting behind the hero and that still have to play in the current round
    • CBet: was there a continuation bet at Flop and/or Turn
    • Effective stack: what is hero's effective stack
    • Ante: did the hand have antes?
    • Etc.

    Once the hero's exact situation is defined with all those criteria, a search is performed in the database to idenfity all situations that fit the exact same definition. Based on this (typically from a few thousands to tens of thousands of similar situations are collected), the average return-on-investment is computed and applied to the current hand. Doing this cumulatively for all of hero's actions in the hand provides a good estimate of the hero's Expected Win in this hand (in the long run).

  • What is the Effective Hand Strength and how is it calculated?

    The Effective Hand Strength (EHS) is a value that reflects the hero's current strength in the hand. It is not visible in PokerGoodBeat but is computed behind the scene (for each of hero's actions in each hand) as it is required for the Expected Win estimation (see here). Given its complexity, the calculation of the EHS is what consumes most of the computer's calculation power when importing new hands into PokerGoodBeat.

    The EHS value is based on the current immediate strength of the hero (how strong his hand is against the likely opponents' hands), complemented with the probablity of improving the strength or loosing strength as additional board cards will appear (for a more detailed description, see here).

    An important element in the EHS calculation is the opponent's "likely hole cards", that are estimated based on an "opponent modelling" that will process all of the hands' actions (until now) to define a probability for each possible hole card for each opponent (it takes into account specific situations such as slowplay, pot odds, check-raise, etc.).

  • How do I get a Trial licence and what does it offer?

    To get a Trial licence, you just need to create an account.

    The Trial licence offers access to all functionalities, limited to 30 days and a maximum of 3,000 hands (which can be upgraded for free to up to 12,000 hands by publishing on Facebook or Twitter).

  • On how many computers can I install PokerGoodBeat?

    You can install PokerGoodBeat on 2 computers (requires Windows) that are owned by you (licence cannot be shared with other users).

  • When I import hands, my computer freezes or experiences problems: what can I do?

    When importing new hands, PokerGoodBeat performs complex calculations to provide you with the best statistics and analyses.

    These calculations make an intensive use of your computer’s processor (cpu), making it heating more than usual. As on older computers, the processor’s fan is often clogged with dust, this can cause the processor to overheat.

    To avoid this, you can clean your computer’s fan or, alternatively, reduce the maximum allowed CPU usage when importing hands (option available in PokerGoodBeat settings).

  • Why do I get an error message "not compatible with processor" when installing? Which systems are compatible?

    PokerGoodBeat is compatible with all Windows versions since Windows XP (Windows 2010, Windows 8, Windows 7, Windows Vista, Windows XP).

    It runs both on x86 (32-bit) processors and x64 (64-bit) processors, however they each require a different installation file. When you click on "download", you should be redirected automatically to the appropriate version for your computer. If that doesn't work, please use the following links: